Month: November 2017

HP personal systems president Ron Coughlin
Computers

HP says DaaS a channel-first strategy from the get-go

November 13, 2017 Robert Dutt Comments Off on HP says DaaS a channel-first strategy from the get-go
HP’s PC chief tells Varnex attendees the vendor will build its device-as-a-service business through the channel, outlines momentum for the model.

Managed Services

AppRiver makes first PSA integration, with ConnectWise Manage

November 13, 2017 Mark Cox Comments Off on AppRiver makes first PSA integration, with ConnectWise Manage
AppRiver’s new Nautical platform provides the open APIs necessary for such integrations that their old platform lacked, and ConnectWise is the first provider for which they have built an integration.

Channel Programs

New emphasis on services highlights Dell EMC 2018 partner program requirements

November 13, 2017 Mark Cox Comments Off on New emphasis on services highlights Dell EMC 2018 partner program requirements
Dell EMC has announced its thresholds and tiers for 2018, and while there are some changes from the previous system, the biggest, by far, is the emphasis on services for tier eligibility, not just for rebates.

Backup

Salesforce-focused OwnBackup includes advanced key backup in new SaaS release

November 9, 2017 Mark Cox Comments Off on Salesforce-focused OwnBackup includes advanced key backup in new SaaS release
OwnBackup is not exclusively focused on the Salesforce platform, but they are the leader on the platform, and it provides a big chunk of their revenues.

Cloud

myTrailhead platform delights Salesforce partners at Dreamforce

November 9, 2017 Mark Cox Comments Off on myTrailhead platform delights Salesforce partners at Dreamforce
While Trailhead was created in 2014 specifically to teach Salesforce skills in a gamified manner, myTrailhead, scheduled to be available in 2018, is envisioned as becoming a tool to impart all corporate learning.

Matt Tyrer, solutions marketing manager for North America at Commvault
Big Data

Commvault launches analytics portfolio, tackles GDPR compliance

November 9, 2017 Robert Dutt Comments Off on Commvault launches analytics portfolio, tackles GDPR compliance
Commvault announces its analytics strategy, introduces a data privacy application to help customers reach compliance with Europe’s upcoming GDPR.

Cloud

Is IT the limiting reagent in the speed of digital transformation?

November 8, 2017 Robert Dutt Comments Off on Is IT the limiting reagent in the speed of digital transformation?
A survey by Commvault finds a big disconnect between what executives want and what IT believes it can deliver when it comes to digital transformation.

Channel Programs

Salesforce new partner initiatives include sharing more tools, methodologies

November 8, 2017 Mark Cox Comments Off on Salesforce new partner initiatives include sharing more tools, methodologies
As the role of partners in the Salesforce ecosystem continues to grow, the company has announced multiple new enablement initiatives for them.

Cloud

Avaya, Salesforce expand relationship with enhanced Service Cloud-Oceana integration

November 8, 2017 Mark Cox Comments Off on Avaya, Salesforce expand relationship with enhanced Service Cloud-Oceana integration
This extension of the Avaya-Salesforce relationship provides a complete omni-channel integration between the customer engagement and CRM platforms. The companies plan to develop the relationship further, into areas like the Internet of Things.

Sergio Farache, senior vice president of strategy and specialist business at Tech Data
Distribution

Tech Data to help partners build next-gen practices

November 8, 2017 Robert Dutt Comments Off on Tech Data to help partners build next-gen practices
Tech Data’s new Practice Builder approach aims to help qualified resellers develop new skills in high-growth areas and then build their business.