Tag Archive for Tigerpaw

Tigerpaw adds full Managed Print Services support with new integration

The new Tigerpaw integration is not just aimed at allowing their present MSPs to add a managed print services capability, but at reaching out to office equipment dealers who need to diversify their businesses to survive.

SupportBots looks to save MSPs money with AI-driven support bots

SupportBots launched a free trial period in February so MSPs can test them and provide feedback. For now, their main functionality is booking customers with available technicians, but the plan is to eventually do much more than that.

Tigerpaw CEO Foxall gazes into crystal ball

While Tigerpaw announced its new software release at its user conference, it also previewed what is coming beyond that, solicited feedback about future changes, and emphasized that their partners need to change to stay competitive in a changing industry.

ESET finding Tigerpaw plug-in well-kept secret

ESET has been building out its presence in the MSP space over the last several years, including an integration with Tigerpaw a year ago. Many Tigerpaw users were not aware of this however, until talking with ESET at last week’s Tigerpaw event.

LiveDash launches at Tigerpaw event with real-time Power BI dashboards

LiveDash is looking to build a channel of MSPs to take their tool for making dense and interactive dashboards to market. They are starting with Tigerpaw, as they are a Tigerpaw user, but plan to broaden this out in time.

Partners positive on Tigerpaw offer to replace licensing with full-featured subscription

Tigerpaw saw a strong response from partners at their annual conference, when the ability was announced for existing partners to switch from a license-based model with extra charges for tools and modules to a subscription -based model with everything included.

Tigerpaw CEO Foxall challenges MSP partners to step up their game

Too many of Tigerpaw’s partners are not using Tigerpaw’s available tools, to improve customer service. As a result, Tigerpaw has intensified both its own education efforts and its encouragement of partners to switch to their Tigerpaw One complete suite of business automation tools.

Tigerpaw repackages modules into single all-in-one SaaS based offering

Tigerpaw is moving from a system of perpetual concurrent user licenses on a module by module basis to one low-priced SaaS option with everything included. While customers who have already invested in the licenses are not being forced to switch to SaaS, Tigerpaw will be offering them incents to do so.

Tigerpaw, AVG further strengthen relationship with Service Desk Connector integration

AVG, which through Level Platforms has a long and strong relationship with Tigerpaw, has completed the first RMM integration to Tigerpaw’s new Web-based API. More Tigerpaw integrations, many of them net-new, are on the way.