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In The Channel

Jennifer Roy on culture, scale, and what PE really looks like from inside a Canadian MSP

April 21, 2026 Robert Dutt 0
Jennifer Roy didn’t know what half the acronyms in the job description meant when she applied for her first role in managed services. Fifteen years later, she’s CEO of Nucleus Networks, operating across five Canadian cities, and one of the more candid voices in the Canadian channel on what people-first leadership actually costs you.

Podcasts

The Buzz: Fleet goes 100 percent channel, Scale Computing revamps partner program, and N-able’s AI advice

April 20, 2026 Robert Dutt 0
Today’s channel briefing covers Fleet’s pivot to a 100 percent channel sales model, Scale Computing’s new Velocity Partner Program, and a pragmatic approach to AI monetization from N-able.

Channel Programs

Palo Alto’s Michael Khoury on what’s actually changing for partners in the NextWave revamp

April 10, 2026 Robert Dutt 0
Palo Alto Networks’ Michael Khoury joins In The Channel to walk through the ground-up redesign of the NextWave partner program – from the elimination of discount caps to the new platform adoption incentives and the CyberArk identity opportunity.

Identity

Beyond the password vault: 1Password’s channel chief makes the case for identity security as an MSP practice

April 1, 2026 Robert Dutt Comments Off on Beyond the password vault: 1Password’s channel chief makes the case for identity security as an MSP practice
1Password’s Larissa Crandall joins the podcast to discuss why identity security has become the front door of the security conversation and what that shift means for MSPs. From the company’s evolution beyond password management to the staggering 82-to-1 ratio of non-human to human identities, Crandall makes the case that the identity opportunity is bigger – and more urgent – than most partners realize.