non-human identity

In The Channel

Exabeam rebuilds its MSSP commercial model to fix the economics of managed SIEM

August 11, 2026 Robert Dutt 0
Exabeam says it used to treat MSSPs like regular resellers, with deal-by-deal discounts that made margin predictability nearly impossible. Global channel chief Craig Patterson and senior director of service provider alliances Peter Stratis join In The Channel to explain what changed – and what it means for Canadian service providers building managed SIEM practices.

Podcasts

The Buzz: Schneider Electric brings multi-chemistry UPS to the edge, Ingram Micro connects AI to partner workflows, and D&H expands Dell storage distribution

August 11, 2026 Robert Dutt 0
Schneider Electric debuts a multi-chemistry UPS platform for distributed environments, Ingram Micro says hundreds of partners are using its Xvantage Integration Hub and MCP Server, and D&H Distributing picks up Dell’s full enterprise storage portfolio in the U.S. and Canada.

Podcasts

The Buzz: TD SYNNEX names Chris Fabes in Canada, Huntress flags Azure CLI password spray attacks, and MSSP retention moves beyond salary

July 21, 2026 Robert Dutt Comments Off on The Buzz: TD SYNNEX names Chris Fabes in Canada, Huntress flags Azure CLI password spray attacks, and MSSP retention moves beyond salary
TD SYNNEX appoints Chris Fabes as President of Canada, Huntress warns of massive Azure CLI password spray attacks targeting non-human identities, and MSSPs face an employee retention problem driven by invisible manual work.

Podcasts

The Buzz: ConnectWise unveils Predictive IT platform, Cavelo launches AI security analyst, and Zscaler and Radiant Logic tackle M&A access

June 9, 2026 Robert Dutt Comments Off on The Buzz: ConnectWise unveils Predictive IT platform, Cavelo launches AI security analyst, and Zscaler and Radiant Logic tackle M&A access
In today’s edition of The Buzz, ConnectWise bets big on Predictive IT with a unified platform launch, Cavelo brings an AI security analyst to the MSP market, and Radiant Logic and Zscaler team up to solve a persistent M&A integration headache.

Podcasts

The Buzz: Zscaler enlists GSIs for AI security push, Jamf names new CEO

May 21, 2026 Robert Dutt Comments Off on The Buzz: Zscaler enlists GSIs for AI security push, Jamf names new CEO
Thursday’s Buzz covers Zscaler’s AI-Guardian partner initiative, Jamf’s new permanent CEO, and moves from Aura, SOCRadar, Akamai, and Cisco Canada.

In The Channel

On site at ServiceNow Knowledge: ServiceNow puts its AI leader in charge of the channel and the partner model is changing to match

May 7, 2026 Robert Dutt Comments Off on On site at ServiceNow Knowledge: ServiceNow puts its AI leader in charge of the channel and the partner model is changing to match
Recorded live at Knowledge 2026 in Las Vegas, ServiceNow SVP of Global Partnerships and Channels Michael Park talks about why the company put an AI product veteran in charge of its partner organization – and what that signals for how the channel needs to evolve.

Podcasts

The Buzz: ServiceNow bets on partners to close the gap between AI ambition and AI reality

May 5, 2026 Robert Dutt Comments Off on The Buzz: ServiceNow bets on partners to close the gap between AI ambition and AI reality
At ServiceNow Knowledge 2026 in Las Vegas, partner-sourced revenue doubled year-over-year in Q1 as the company rolls out new tools to move partners from time-and-materials billing to outcome-based delivery.

Podcasts

The Buzz: OMERS-backed Integris targets Australian MSP First Focus, AI agents weaponized for infostealing, M365 E7 launches today

May 1, 2026 Robert Dutt Comments Off on The Buzz: OMERS-backed Integris targets Australian MSP First Focus, AI agents weaponized for infostealing, M365 E7 launches today
Today’s channel headlines: OMERS-backed Integris announces intent to acquire First Focus, the largest SMB-focused MSP in Australia and New Zealand; NeuShield partners with Ontario-based Data Guards on ransomware recovery that restored 6.2TB in fifteen minutes; and ThreatDown’s ThreatLabs Europe discovers AI agent skills being weaponized to deliver the GachiLoader infostealer. Plus Sublime Security goes 100% channel, Konica Minolta’s AccurioPress C5080, Forescout’s 90-city Mission:Possible partner tour, and Microsoft 365 E7 goes generally available today.

Podcasts

The Buzz: SAS Innovate 2026 special – Viya opens to AI agents, Navigator introduced

April 30, 2026 Robert Dutt Comments Off on The Buzz: SAS Innovate 2026 special – Viya opens to AI agents, Navigator introduced
A special edition of The Buzz from SAS Innovate 2026 in Washington. SAS opens Viya to external AI agents via MCP, AI Navigator gets automated discovery and lands on Azure Marketplace, and SAS’s chief operating officer gives the most candid AI ROI read of the week. Plus: Microsoft beats Q3 with 40% Azure growth and Copilot at 20 million seats with M365 E7 landing tomorrow, Lenovo acquires Phoenix Technologies’ firmware business, Auvik launches Aurora AI agents for MSPs, and Aviatrix introduces agentic AI containment through the channel.

Podcasts

The Buzz: Google Cloud launches Partner Network, Microsoft and OpenAI alter revenue share, and Guardz highlights non-human identity threat

April 29, 2026 Robert Dutt Comments Off on The Buzz: Google Cloud launches Partner Network, Microsoft and OpenAI alter revenue share, and Guardz highlights non-human identity threat
Today on The Buzz: Google Cloud targets Microsoft with a new partner program, OpenAI and Microsoft revise their partnership terms, and Guardz releases its 2026 MSP Threat Report.