Five9

Cloud

Five9 announces major new version of cloud contact centre platform

July 13, 2017 Mark Cox Comments Off on Five9 announces major new version of cloud contact centre platform
The Summer Release expands Five9’s global capabilities and expands the number of apps available on their microservices architecture.

Cloud

Cloud contact centre vendor Five9 signs first disti deal with Westcon to add new partners

June 28, 2016 Mark Cox Comments Off on Cloud contact centre vendor Five9 signs first disti deal with Westcon to add new partners
Cloud-focused contact centre software vendor Five9 continues its channel expansion by signing its first distribution deal, a global one with Westcon-Comstor. Westcon will help Five9 build out its solution provider channel

Channel Programs

Five9 continues channel expansion in move away from direct model

January 25, 2016 Mark Cox Comments Off on Five9 continues channel expansion in move away from direct model
Cloud-focused contact centre software vendor Five9 sold mainly direct until last year, when it added a master agent channel component. Now it is expanding its channel with integrators and resellers.