Agentic Business

Podcasts

The Buzz: Dell unveils AI-Powered Partner Platform and expands the AI Factory

May 18, 2026 Robert Dutt 0
Live from Dell Technologies World, Dell announces its “Modern Partner Platform” featuring AI demand signals, a new Focus Accounts incentive, and the launch of a DeskSide Agentic AI sandbox designed to slash token costs.

In The Channel

On site at ServiceNow Knowledge: What building Canada’s first ServiceNow elite partner teaches you about what’s coming next

May 11, 2026 Robert Dutt Comments Off on On site at ServiceNow Knowledge: What building Canada’s first ServiceNow elite partner teaches you about what’s coming next
In the final episode of our Knowledge 2026 series, we sit down with Steven Kiss of EY Canada – the founder of SuMO IT Solutions, Canada’s first ServiceNow elite partner, now running EY’s national ServiceNow practice – for a practitioner’s view of where the channel is actually headed.

In The Channel

On site at ServiceNow Knowledge: ServiceNow puts its AI leader in charge of the channel and the partner model is changing to match

May 7, 2026 Robert Dutt Comments Off on On site at ServiceNow Knowledge: ServiceNow puts its AI leader in charge of the channel and the partner model is changing to match
Recorded live at Knowledge 2026 in Las Vegas, ServiceNow SVP of Global Partnerships and Channels Michael Park talks about why the company put an AI product veteran in charge of its partner organization – and what that signals for how the channel needs to evolve.

Podcasts

The Buzz: ServiceNow makes the case for “Agentic Business” as it repositions as an AI governance platform

May 6, 2026 Robert Dutt Comments Off on The Buzz: ServiceNow makes the case for “Agentic Business” as it repositions as an AI governance platform
At Knowledge 2026 in Las Vegas, ServiceNow is moving past the AI pilot conversation entirely. A new “Go Live AI” satisfaction guarantee, a live prompt injection demo, and FedEx production numbers are ServiceNow’s argument that the agentic era is operational — and that governance is the new competitive moat.