Managed Services

Managed Services

Three Inconvenient Truths about Cybersecurity

July 18, 2017 Mark Cox Comments Off on Three Inconvenient Truths about Cybersecurity
If one of your clients gets hit by the next ransomware attack,, that will reflect on you as much as on the client, unless you have done everything you can to help them address the inconvenient truths of cybersecurity.

Managed Services

Kaseya launches Go-to-Market-in-a-Box services for security, network management

July 13, 2017 Mark Cox Comments Off on Kaseya launches Go-to-Market-in-a-Box services for security, network management
The new bundles are part of new As-a-Service offerings for their AuthAnvil and Traverse products, and are designed to help Kaseya MSPs get more proactive and aggressive about selling these.

Cloud

Microsoft CSP Atmosera brings managed Azure services portfolio to general availability

June 27, 2017 Mark Cox 1
Atmosera believes the combination of Azure’s maturity and problems many customers have had using the cloud themselves will sustain incredible growth rates for Azure-focused MSPs.

Managed Services

Controlling Hidden Costs Boosts MSP Success

June 26, 2017 Mark Cox Comments Off on Controlling Hidden Costs Boosts MSP Success
Handling hidden costs is a kind of business self-awareness. If an MSP can identify and manage these costs, you’ll know your business better. And that helps you set a course for managed services success.

Backup

BackupAssist introduces MSP program into North America

June 26, 2017 Mark Cox Comments Off on BackupAssist introduces MSP program into North America
The BackupAssist-as-a-Service program for MSPs makes the Australian-headquartered company a much more forceful player in the North American MSP market.

Managed Services

ConnectWise provides new details about unified product vision

June 21, 2017 Mark Cox Comments Off on ConnectWise provides new details about unified product vision
A Web-based version of Automate, which will use the same interface as Manage, and has the same instance as the Automate thick client, is set for release at the ConnectWise IT Nation event in the fall.

Managed Services

ConnectWise beefs up CloudConsole with standalone capability outside Manage

June 21, 2017 Mark Cox Comments Off on ConnectWise beefs up CloudConsole with standalone capability outside Manage
Originally an Office 365 management tool, ConnectWise added Azure management last year, will have Cisco management capabilities by the fall, AWS soon after that, and more coming down the road.

Cloud

Cloud distributor Pax8 deepens integration with ConnectWise

June 21, 2017 Mark Cox Comments Off on Cloud distributor Pax8 deepens integration with ConnectWise
The latest Pax8 ConnectWise integration has optimized their interface within ConnectWise Manage to reduce the clicks in ordering, updating and linking cloud subscriptions.

Arnie Bellini, CEO of ConnectWise
Managed Services

ConnectWise CEO Bellini advises partners how to catch the wave

June 20, 2017 Mark Cox Comments Off on ConnectWise CEO Bellini advises partners how to catch the wave
ConnectWise CEO Arnie Bellini says that while technology solution providers are beset by new challenges, the dynamics of the mature and nature of IT innovation continue to create ways for companies to reinvent themselves.

Channel Programs

New service provider program highlights Pure Storage channel program enhancements

June 16, 2017 Mark Cox Comments Off on New service provider program highlights Pure Storage channel program enhancements

In addition to a three tier program for service providers, Pure Storage is adjusting how its internal sales people are compensated to remove what service providers believed was a tendency to favor working with traditional partners over ones selling Pure as a service.