Articles by Mark Cox

Backup

Axcient simplifies pricing and adds unlimited storage to Axcient Cloud

August 12, 2019 Mark Cox Comments Off on Axcient simplifies pricing and adds unlimited storage to Axcient Cloud
In a flurry of initiatives united by making Axcient easier for MSPs to use and sell profitably, the company also upgraded their hardware appliances in an attempt to cut MSP support costs.

Backup

Canada’s CloudOak named Best Startup at CompTIA ChannelCon for innovative MSP solutions

August 9, 2019 Mark Cox Comments Off on Canada’s CloudOak named Best Startup at CompTIA ChannelCon for innovative MSP solutions
By the end of August, CloudOak will have two MSP offerings in general release, a Business Continuity Disaster Recovery appliance that offers Rubrik technology at SMB prices, and a cloud-based Business Continuity Plan application.

Software

Orchestrating the orchestrators the key to digital transformation: ServiceNow

August 9, 2019 Mark Cox Comments Off on Orchestrating the orchestrators the key to digital transformation: ServiceNow
Chris Pope, Vice President, Innovation at ServiceNow, talks with ChannelBuzz about the fundamental transformations of the digital economy, and how they can best be managed to maximize business value.

Channel Programs

BitDefender enhancing channel alignment in making changes to siloed strategy

August 8, 2019 Mark Cox Comments Off on BitDefender enhancing channel alignment in making changes to siloed strategy
Cybersecurity vendor BitDefender has been making some low profile changes to their channel teams and organization to improve management of their large channel on both the MSP and solution provider sides.

Storage

Pure Storage wets whistles for fall Accelerate event with Toronto Summer Splash

August 8, 2019 Mark Cox Comments Off on Pure Storage wets whistles for fall Accelerate event with Toronto Summer Splash
Brent Allen, Pure’s Canadian country manager, thanked Pure’s customers and partners for their partnership, and talked with ChannelBuzz about the company’s progress in Canada.

Managed Services

Choice CyberSecurity offers MSPs entrée into growing compliance market

August 8, 2019 Mark Cox Comments Off on Choice CyberSecurity offers MSPs entrée into growing compliance market
A Baltimore-area MSP for over 20 years was so impressed by the potential of the compliance market that he sold his company, and set up a new one to offer services, including compliance-as-a-service, through a channel of MSPs.

Channel Communities

CompTIA lays out framework for the future to cope with rapid pace of change

August 7, 2019 Mark Cox Comments Off on CompTIA lays out framework for the future to cope with rapid pace of change
The IT trade association told solution providers that they need to invest some time learning about new tech areas – even though some of them won’t develop as anticipated – to avoid scenarios where a customer knows more about these things than them.

Backup

CloudBerry Lab doubles down on MSP market with new brand [MSP360] and new strategy

August 7, 2019 Mark Cox 1
The MSP360 rebranding builds on other changes the company has been making over the last year or so, which has included the appointment of a new CEO, and is geared to broadening their platform beyond backup.

Backup

Axcient continues automated tool expansion for partners with Marketing Enablement Portal

August 7, 2019 Mark Cox Comments Off on Axcient continues automated tool expansion for partners with Marketing Enablement Portal
The new portal has prebuilt campaigns for email and social, and around business continuity and cloud migration, which can be customized into the partner’s brand and colours.

Cloud

Pax8 makes enhancements to marketplace to improve user experience

August 7, 2019 Mark Cox Comments Off on Pax8 makes enhancements to marketplace to improve user experience
While Pax8’s MSPs give them good reviews on the interface of the distributor’s marketplace, the drive to improve the customer experience has led to enhancements around ordering speed, search, and granularity around user-based billing.