Articles by Mark Cox

Managed Services

SolarWinds MSP’s 7 habits of highly secure MSPs

September 6, 2019 Mark Cox Comments Off on SolarWinds MSP’s 7 habits of highly secure MSPs
Tim Brown, SolarWinds Security VP, gave a keynote to the SolarWinds Empower audience where he focused on seven themes they need to address in order to keep their customers, and their own businesses, safer.

Managed Services

SolarWinds MSP head Pagliuca stresses five steps to winning in the MSP market

September 5, 2019 Mark Cox Comments Off on SolarWinds MSP head Pagliuca stresses five steps to winning in the MSP market
Solarwinds MSP’s John Pagliuca kicked off their 2019 Empower conference with an opening keynote which stressed themes for success which are not new, but which the company has enhanced with new elements and improved processes over the last year.

Managed Services

IT automation in SMB having little impact as expansion of IT functions keeps techs fighting fires: Kaseya study

September 5, 2019 Mark Cox Comments Off on IT automation in SMB having little impact as expansion of IT functions keeps techs fighting fires: Kaseya study
The study, the fifth annual one Kaseya has done, indicates no improvement in IT levels because the expansion of technology in SMB that has helped their businesses has kept their IT from getting more control over processes.

Unified Communications

Teamline lets Microsoft Teams users join other platforms with one click through MultiJoin

September 4, 2019 Mark Cox Comments Off on Teamline lets Microsoft Teams users join other platforms with one click through MultiJoin
Teamline is focused on the Microsoft platform, and MultiJoin won’t change that, but it does give users added flexibility with calls involving different platforms.

Channel Communities

ConnectWise takes lead organizing global threat intelligence sharing body for solution providers

September 3, 2019 Mark Cox Comments Off on ConnectWise takes lead organizing global threat intelligence sharing body for solution providers
CompTIA is on board with the new TSP-ISAO for public-private information sharing and analysis specifically focused on threats impacting solution providers, while ConnectWise has issued a call to action for others to join the organization.

Storage

Zadara introduces NVMe-as-a-Service to hybrid cloud storage service

September 3, 2019 Mark Cox Comments Off on Zadara introduces NVMe-as-a-Service to hybrid cloud storage service
The new NVMe capability is priced 25 per cent under Zadara’s standard flash storage, and customers’ ability to upgrade on-demand for free will let them both increase performance and reduce costs.

Channel Programs

Extreme Networks to drive MSP business with Aerohive technology

August 30, 2019 Mark Cox Comments Off on Extreme Networks to drive MSP business with Aerohive technology
Extreme channel chief Gordon Mackintosh discusses Extreme’s channel initiatives around the integration, including new programmatic announcements.

Mobility

Dell brings Chromebooks to the enterprise with Unified Workspace integration and enterprise models

August 29, 2019 Mark Cox Comments Off on Dell brings Chromebooks to the enterprise with Unified Workspace integration and enterprise models
For the channel, the new Chromebook Enterprise models, and the addition of the Chromebook OS to Unified Workspace turns their Chromebook business from selling a box to schools into a differentiated enterprise solution.

Channel Programs

VMware-focused hoster iland coming to Canada

August 28, 2019 Mark Cox Comments Off on VMware-focused hoster iland coming to Canada
Iland’s Canadian expansion is part of a series of new channel-focused initiatives which include a new partner portal and an enhancement of Catalyst, a cloud assessment tool used in pre-sales.

Artificial Intelligence

DNSFilter articulates value to smaller MSPs at ASCII Toronto event

August 28, 2019 Mark Cox Comments Off on DNSFilter articulates value to smaller MSPs at ASCII Toronto event
DNSFilter provides content filtering and threat protection at the DNS level, with a solution designed to challenge Cisco Umbrella through an MSP Go-to-Market model.