mid-market

In The Channel

Is technology expense management the MSP practice you haven’t considered?

August 27, 2026 Robert Dutt Comments Off on Is technology expense management the MSP practice you haven’t considered?
Technology expense management doesn’t show up on most MSPs’ radar – but according to Jason Wieser, SVP of channel sales at Calero, it probably should. In this episode, Wieser makes the case for TEM as a genuine recurring revenue practice, and explains why SaaS sprawl has become the front door into the conversation.

Podcasts

The Buzz: OpenAI launches partner network, Carbon60 makes the MSP 501, and RecordPoint goes channel-first

July 16, 2026 Robert Dutt Comments Off on The Buzz: OpenAI launches partner network, Carbon60 makes the MSP 501, and RecordPoint goes channel-first
OpenAI’s inaugural Partner Network is officially live with $150 million in backing, Carbon60 represents Canada on the 2026 MSP 501, and RecordPoint has launched a channel-first global partner program.

In The Channel

Dell moved 10k partners to distribution-led buying – and says they’re growing faster for it

May 21, 2026 Robert Dutt Comments Off on Dell moved 10k partners to distribution-led buying – and says they’re growing faster for it
Dell’s Anthony Tanoury unpacks the structural shift underway in how Dell goes to market through distribution – including a significant move to distribution-led buying, the promise of deal reg in hours instead of days, and why AI accelerator programs are the most underutilized resource in the channel right now.

In The Channel

Dell pre-sales leader on agentic AI, the AI Factory, and 13-to-1 server consolidation

May 19, 2026 Robert Dutt Comments Off on Dell pre-sales leader on agentic AI, the AI Factory, and 13-to-1 server consolidation
From putting an “AI supercomputer” on an SMB desktop to consolidating 13 legacy servers into one, Dell’s Alan Ashby breaks down the practical infrastructure opportunities for partners at Dell Technologies World 2026.

In The Channel

Lenovo’s two Taylors on simplifying the channel, the services shift, and life after Accelerate

May 15, 2026 Robert Dutt Comments Off on Lenovo’s two Taylors on simplifying the channel, the services shift, and life after Accelerate
Fresh off Lenovo 360 Accelerate in Austin, we sat down with Jeff Taylor, global head of partner ecosystems and programs, and Craig Taylor, Canada channel chief, to dig into sweeping changes to Lenovo 360 – including a 92 per cent reduction in active incentives – and what they mean for Canadian partners navigating a services-led future.

In The Channel

On site at SAS Innovate: global channel chief John Carey on the shift to indirect, the TD SYNNEX bet, and the case for the transparent box

May 1, 2026 Robert Dutt Comments Off on On site at SAS Innovate: global channel chief John Carey on the shift to indirect, the TD SYNNEX bet, and the case for the transparent box
When John Carey joined SAS Institute four years ago, his mandate was to rethink what partnering looked like for a company with a long advisory and delivery history but limited co-sell and no resell motion. Recorded on site at SAS Innovate 2026, Robert Dutt talks to the senior vice president of global channels about what he found, what he built, and where SAS’s channel goes from here.

Channel Programs

Cisco 360, three months in: Canadian partners are responding better than expected

April 24, 2026 Robert Dutt Comments Off on Cisco 360, three months in: Canadian partners are responding better than expected
Cisco Canada’s VP of Partner Organization and SMB Sales takes stock of the first quarter of the new Cisco 360 Partner Program – including the partner feedback that caught her off guard, what “Preferred” means now that Gold is gone, and why Canadian partners should start building their adopt-and-renew practices before the incentive structure forces them to.

Channel Programs

OutSystems’ Ben Yerushalmi on Elevate, agentic AI, and why partner work is moving to the front end

April 20, 2026 Robert Dutt Comments Off on OutSystems’ Ben Yerushalmi on Elevate, agentic AI, and why partner work is moving to the front end
OutSystems SVP of Partners and Alliances Ben Yerushalmi joins In The Channel to discuss Elevate, the vendor’s new outcome-based partner program built for the agentic AI era. The conversation covers where partners are actually generating revenue with agentic AI today, why the services model is shifting from implementation to front-end advisory, and how OutSystems thinks about competing – and coexisting – with Microsoft, ServiceNow, and Salesforce.

Distribution

From bank and warehouse to ecosystem orchestrator: A conversation with Frank Vitagliano

April 16, 2026 Robert Dutt Comments Off on From bank and warehouse to ecosystem orchestrator: A conversation with Frank Vitagliano
Every few years, someone announces the end of distribution. Direct sales was going to kill it. Then e-commerce. Then cloud. Then hyperscaler marketplaces. And yet here we are. Frank Vitagliano is CEO of the Global Technology Distribution