Jitterbit’s increased investment in developing partner skillsets includes joint strategic business and marketing plans for their top two partner tiers, as well as new go-to-Market accelerators and enhanced technical enablement.
Epicor’s top technology execs discuss where the industry and the company are headed on the technology front, and Epicor’s strategy to differentiate itself.
Lisa Pope, Epicor’s new VP of Sales for the Americas, wants to recruit some top partners away from their competition, but also knows that for that to happen, more things need to change in how Epicor manages its channel.
Compared to the new Epicor ERP solution, which was just released to GA, Prophet 21 is less far along the development path, but the changes visible now from older versions are still significant.
Enhancements to the new release feature the option of a dedicated tenancy cloud deployment model, and enhanced visibility and control from January’s DocStar acquisition.
Epicor has embarked on a process of modernizing both itself and its products to stimulate growth in a cloud world, and while the CEO acknowledged there had been some rough patches, he asked his customers for patience.
The changes involve certifying partners in Canada and Latin America to sell the Prophet 21 wholesale distribution solution.
A key part of this is a major strengthening of the Epicor channel, including in the United States, where it has always been a small proportion of sales. Significant programmatic initiatives will be coming this fall.
At its customer event, ERP vendor Epicor laid out its plans to become a cloud-first company, to which it asserted a strong commitment – even though the transition is greatly complicated by multiple factors.
Epicor has doubled the size of its Canadian business over the last couple years, and while most of its business in the U.S. is direct, the growing Canadian business is going entirely through channel partners.
Joe Cowan told Epicor’s Customer Conference in Las Vegas that the company is committed to major changes to its systems and products, to take customers into the cloud and become easier to do business with.
