Tag Archive for CafeX

Cloud, Partnerships, Software

CafeX upgrades omnichannel customer service solution for Dynamics 365

by Mark Cox • July 12, 2017

CafeX Live Assist for Microsoft Dynamics 365’s new Cosmos release facilitates chatbot-to-agent escalation, and provides an SDK for mobile customer service.

Sponsored Content

Beyond the checkbox: Demystifying cybersecurity compliance

Combating cyber risk in the midmarket

Looking at the top security threats for MSPs in the first half of 2024

Innovation in education: Tara Pasalic’s journey at McMaster University

Cybersecurity Awareness Month needs a radical overhaul – it needs legislation

Beyond phishing: How cybercriminals target SMBs vs. enterprises