autonomous IT

In The Channel

Beyond the Hype: Bridging the AI Governance Gap with Auvik’s Steve Petryschuk

May 13, 2026 Robert Dutt Comments Off on Beyond the Hype: Bridging the AI Governance Gap with Auvik’s Steve Petryschuk
In this episode of In The Channel, Auvik’s Steve Petryschuk joins Robert Dutt to discuss the findings of the 2026 IT Trends Report. They dig into the “Maturity Mirage,” the rise of Shadow AI, and why the path to AI readiness actually starts with better documentation and visibility.

Podcasts

The Buzz: WatchGuard acquires Perimeters.io, Meter launches $100M partner fund, and ServiceNow and Tanium announce Autonomous IT solution

May 7, 2026 Robert Dutt Comments Off on The Buzz: WatchGuard acquires Perimeters.io, Meter launches $100M partner fund, and ServiceNow and Tanium announce Autonomous IT solution
Today’s channel news includes WatchGuard’s move into shadow AI, a $100M networking partner fund from Meter, and a new joint Autonomous IT platform from ServiceNow and Tanium out of Knowledge 2026.

Podcasts

The Buzz: ServiceNow makes the case for “Agentic Business” as it repositions as an AI governance platform

May 6, 2026 Robert Dutt Comments Off on The Buzz: ServiceNow makes the case for “Agentic Business” as it repositions as an AI governance platform
At Knowledge 2026 in Las Vegas, ServiceNow is moving past the AI pilot conversation entirely. A new “Go Live AI” satisfaction guarantee, a live prompt injection demo, and FedEx production numbers are ServiceNow’s argument that the agentic era is operational — and that governance is the new competitive moat.

In The Channel

AI thinks, automation acts: Rewst founder Aharon Chernin on building the automated MSP

April 22, 2026 Robert Dutt Comments Off on AI thinks, automation acts: Rewst founder Aharon Chernin on building the automated MSP
Rewst founder Aharon Chernin draws a distinction that should reshape how you think about both AI and automation: there is a difference between an MSP that does automation and an automated MSP. One is a project. The other is a culture.