AI Control Tower

In The Channel

On site at ServiceNow Knowledge: What the agentic business actually looks like from a Canadian vantage point

May 8, 2026 Robert Dutt 0
Recorded live at Knowledge 2026 in Las Vegas, Robert Dutt sits down with Cristin Gooderham of ServiceNow Canada to unpack what a week of big agentic AI announcements actually means for Canadian enterprises and the partners who serve them.

In The Channel

On site at ServiceNow Knowledge: ServiceNow puts its AI leader in charge of the channel and the partner model is changing to match

May 7, 2026 Robert Dutt 0
Recorded live at Knowledge 2026 in Las Vegas, ServiceNow SVP of Global Partnerships and Channels Michael Park talks about why the company put an AI product veteran in charge of its partner organization – and what that signals for how the channel needs to evolve.

Podcasts

The Buzz: ServiceNow makes the case for “Agentic Business” as it repositions as an AI governance platform

May 6, 2026 Robert Dutt 0
At Knowledge 2026 in Las Vegas, ServiceNow is moving past the AI pilot conversation entirely. A new “Go Live AI” satisfaction guarantee, a live prompt injection demo, and FedEx production numbers are ServiceNow’s argument that the agentic era is operational — and that governance is the new competitive moat.