The Buzz

Podcasts

The Buzz: ServiceNow makes the case for “Agentic Business” as it repositions as an AI governance platform

May 6, 2026 Robert Dutt Comments Off on The Buzz: ServiceNow makes the case for “Agentic Business” as it repositions as an AI governance platform
At Knowledge 2026 in Las Vegas, ServiceNow is moving past the AI pilot conversation entirely. A new “Go Live AI” satisfaction guarantee, a live prompt injection demo, and FedEx production numbers are ServiceNow’s argument that the agentic era is operational — and that governance is the new competitive moat.

Podcasts

The Buzz: ServiceNow bets on partners to close the gap between AI ambition and AI reality

May 5, 2026 Robert Dutt Comments Off on The Buzz: ServiceNow bets on partners to close the gap between AI ambition and AI reality
At ServiceNow Knowledge 2026 in Las Vegas, partner-sourced revenue doubled year-over-year in Q1 as the company rolls out new tools to move partners from time-and-materials billing to outcome-based delivery.

Podcasts

The Buzz: OMERS-backed Integris targets Australian MSP First Focus, AI agents weaponized for infostealing, M365 E7 launches today

May 1, 2026 Robert Dutt Comments Off on The Buzz: OMERS-backed Integris targets Australian MSP First Focus, AI agents weaponized for infostealing, M365 E7 launches today
Today’s channel headlines: OMERS-backed Integris announces intent to acquire First Focus, the largest SMB-focused MSP in Australia and New Zealand; NeuShield partners with Ontario-based Data Guards on ransomware recovery that restored 6.2TB in fifteen minutes; and ThreatDown’s ThreatLabs Europe discovers AI agent skills being weaponized to deliver the GachiLoader infostealer. Plus Sublime Security goes 100% channel, Konica Minolta’s AccurioPress C5080, Forescout’s 90-city Mission:Possible partner tour, and Microsoft 365 E7 goes generally available today.

Podcasts

The Buzz: SAS Innovate 2026 special – Viya opens to AI agents, Navigator introduced

April 30, 2026 Robert Dutt Comments Off on The Buzz: SAS Innovate 2026 special – Viya opens to AI agents, Navigator introduced
A special edition of The Buzz from SAS Innovate 2026 in Washington. SAS opens Viya to external AI agents via MCP, AI Navigator gets automated discovery and lands on Azure Marketplace, and SAS’s chief operating officer gives the most candid AI ROI read of the week. Plus: Microsoft beats Q3 with 40% Azure growth and Copilot at 20 million seats with M365 E7 landing tomorrow, Lenovo acquires Phoenix Technologies’ firmware business, Auvik launches Aurora AI agents for MSPs, and Aviatrix introduces agentic AI containment through the channel.

Podcasts

The Buzz: Google Cloud launches Partner Network, Microsoft and OpenAI alter revenue share, and Guardz highlights non-human identity threat

April 29, 2026 Robert Dutt Comments Off on The Buzz: Google Cloud launches Partner Network, Microsoft and OpenAI alter revenue share, and Guardz highlights non-human identity threat
Today on The Buzz: Google Cloud targets Microsoft with a new partner program, OpenAI and Microsoft revise their partnership terms, and Guardz releases its 2026 MSP Threat Report.

Podcasts

The Buzz: AI job cuts top 100,000 for the year, Keeper Security targets phishing at the credential level, and Pia brings zero-touch service desk to Microsoft Teams

April 28, 2026 Robert Dutt Comments Off on The Buzz: AI job cuts top 100,000 for the year, Keeper Security targets phishing at the credential level, and Pia brings zero-touch service desk to Microsoft Teams
More than 100,000 tech jobs have been eliminated industry-wide in the first four months of 2026, with AI cited as a direct cause in nearly half of the cuts. Keeper Security launches real-time phishing defence at the point of credential entry. And Pia’s new Teams-native application brings zero-touch ticket resolution to MSP service desks.

Podcasts

The Buzz: Canadian cyberattacks surge, Microsoft’s AI bundle overhaul lands Friday, and OpenAI goes channel

April 27, 2026 Robert Dutt Comments Off on The Buzz: Canadian cyberattacks surge, Microsoft’s AI bundle overhaul lands Friday, and OpenAI goes channel
New CDW Canada and IDC research finds Canadian enterprise cyberattacks jumped 80 percent in the past year, with cloud infection rates at a record high. Microsoft drops new agentic AI-powered 365 bundles on Thursday, May 1. And OpenAI makes a major channel hire, signalling a shift toward building a real partner program.

Podcasts

The Buzz: Acronis launches GenAI Protection, Everpure CEO warns of sustained RAMageddon pricing, and Cisco’s quantum networking milestone

April 24, 2026 Robert Dutt Comments Off on The Buzz: Acronis launches GenAI Protection, Everpure CEO warns of sustained RAMageddon pricing, and Cisco’s quantum networking milestone
Acronis launches GenAI Protection, giving MSPs a billable way to govern shadow AI across client environments. Everpure CEO Charles Giancarlo publishes an open letter warning of 70-percent average price increases driven by AI-fuelled semiconductor demand – with multi-year disruption likely. And Cisco announces a working Universal Quantum Switch prototype that routes quantum information between incompatible systems without destroying it. Three stories worth your attention to close the week.

Podcasts

The Buzz: HPE expands channel software push, AvePoint highlights AI governance gap, and ESET tracks cyber insurance influence

April 23, 2026 Robert Dutt Comments Off on The Buzz: HPE expands channel software push, AvePoint highlights AI governance gap, and ESET tracks cyber insurance influence
HPE doubles its software channel team amid hardware cost pressures, new research points to governance as the main hurdle for AI monetization, and ESET reveals how cyber insurance is changing SMB security outsourcing.

Podcasts

The Buzz: Salesforce launches FDE Partner Network, Cisco reinstates compute deal registration, and CloudCapsule debuts Manage module

April 22, 2026 Robert Dutt Comments Off on The Buzz: Salesforce launches FDE Partner Network, Cisco reinstates compute deal registration, and CloudCapsule debuts Manage module
Salesforce bets big on partner-led AI deployments, Cisco reverses its controversial compute deal registration policy, and former Pax8 executives launch the CloudCapsule security platform.