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Agent

Zendesk deepens Microsoft collaboration with new integrations for Microsoft Agent 365, and Zendesk Agent for Microsoft 365 Copilot

November 21, 2025 Mark Cox Comments Off on Zendesk deepens Microsoft collaboration with new integrations for Microsoft Agent 365, and Zendesk Agent for Microsoft 365 Copilot
New integrations bring Zendesk’s AI-driven support directly into Microsoft 365, driving efficiency, security, and control for IT, HR, and Finance teams

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Artificial Intelligence

Commvault launches Cloud Unity Platform release for enterprise resilience and new levels of simplicity, scalability, and cost optimization

November 13, 2025 Mark Cox Comments Off on Commvault launches Cloud Unity Platform release for enterprise resilience and new levels of simplicity, scalability, and cost optimization
The new Cloud Unity Platform release delivers a modern, AI-enabled interface that centralizes resilience operations across clouds, regions and on-premises environments, including data centres and edge locations

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Artificial Intelligence

Auvik makes SaaS management available through Pax8

November 3, 2025 Mark Cox Comments Off on Auvik makes SaaS management available through Pax8
The availability of Auvik SaaS management, following the initial availability of Auvik Network Management (ANM) on the Pax8 Marketplace in 2024, marks a significant milestone as the first SaaS management platform available on Pax8 with shadow IT and shadow AI discovery capabilities.

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